We wanted to share with you what our processing department does and how important their role is within the background screening process.
Every day, our clients send in faxes, emails, and secure online orders from all over the nation. The screening process begins in this department. Once authorizations are received and entered, our processing department can then establish where investigations need to be conducted jurisdictionally and what names (aka’s, aliases, etc.) need to be searched. Our processors work closely with NationSearch’s criminal department. After they input the information (which includes deciphering some applicants’ more artistic handwriting styles), communication between these two departments becomes integral to the quality of the final result.
In making sure we deliver a product that is both comprehensive and FCRA compliant, our processors communicate any variants, discrepancies or oddities found on authorizations and/or applications. The provided information drives the rest of our team to make an in-depth investigation. Not only is the processing team familiar with particular jurisdictions and release practices that vary by locality, they also adapt their methods based upon our clients’ professional needs and specific search parameters. For example, one company’s search scope may require a 7 year span, while another may need 10 or more years. Additionally the processing team is responsible for auditing and examining every report throughout the background screening process. The efforts of our processing team insures NationSearch provides a superior background screening product to our clients. We are very fortunate to have such a dedicated and detail-oriented team at NationSearch, and our processing department is no exception.